Frequently Asked Questions

Get answers to common questions about Veterans' Exclusive:First 30 Min Free + Extra 30 Min Only $59.

This offer is reserved for U.S. veterans. Please bring valid military ID or VA card at check-in. Eligibility may vary by location, so call ahead if you have questions or need assistance verifying your status.

Book online or by phone and select the Veterans' Exclusive promotion when scheduling. Appointments fill quickly; specify veteran status and any preferences so we can match you with an appropriate therapist and prepare your intake.

Yes. Therapists will tailor pressure, technique, and focus areas to your needs. During intake, share medical history, pain points, and comfort preferences so we can adapt the session for safe, effective relief.

Bring a valid military ID or VA card for verification, comfortable clothing, and any notes about injuries or medications. Arrive 10–15 minutes early to complete intake forms and discuss goals with your therapist.

Contraindications include fever, contagious illness, recent surgery, deep vein thrombosis, or open wounds. Inform us of medical conditions; therapists will assess suitability and may recommend physician clearance or reschedule if necessary.

Gratuity is not included. Tipping is appreciated and customary; 15–20% is typical. You may tip based on the value of the additional paid time or the overall experience, in cash or by card.